One unpredicted challenge but important, is the talent pool is burning out from being away from their home provinces, families and trying to keep managing the increasing costs of metro life. It is expected there will be a wave of talent moving back to their home towns to be with their families and although new talent is always emerging, the costs associated with retraining and retention is undeniable. Reasonably priced well managed and reliable seating solutions are becoming very difficult to locate.

Challenges

The metro area “Seat Leasing” and office space prices are quickly increasing as well as salaries. Acquisition of well-educated, English-speaking talent has become exceptionally competitive, wages in some metro areas have doubled the normal provincial wage in the past four years, recruiting and staffing costs continue to rise as retention rates are plummeting.

One unpredicted challenge but important, is the talent pool is burning out from being away from their home provinces, their families and managing the high costs of metro life. It is expected there will be a wave of talent moving back to their home towns to be with their families and although new talent is always emerging, the costs associated with retraining and retention is undeniable. Reasonably priced well managed and reliable seating solutions are becoming very difficult to locate.

All of these events are compressing profit margins, productivity and opportunities.

Solutions

Strategically locating Specialized Outsource Partners’ “Power Centers” in smaller cities and provinces served well by academe, power, connectivity and transportation deliver numerous advantages and answers the challenges facing the metro BPO operators.

  • Easy access to well-educated, English-speaking human capital is abundant and growing annually.
  • The costs of wages are as much as 40% less in comparison to the metro areas.
  • Competition is minimal in comparison to the top three “BPO” cities thus enjoying high employee retention rates.
  • Power Centers in these strategic locations bring the work to the talent and studies have proven; by eliminating stress caused by separation from the family and financial concerns, productivity and stability improves dramatically.

Opportunity

Specialized Outsource Partners’ “Power Centers” are fully supported and our seat leasing programs can be tailored based on the client’s needs. Our team is very seasoned and stands ready to support those looking to take advantage of this glaring opportunity. We reduce much of the heavy lifting in set-up, recruiting, staffing and retention, our facilities provide a great component to a company’s “social responsibility” efforts and the opportunity is undeniable, so call us and let’s do something great together.